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Retailers sell more products and generate more revenue during Peak Season than any other time of the year. As consumer habits and supply chain disruptions continue to adapt with COVID-19, eCommerce is expected to see another boom this year in demand. That means creating an optimized fulfillment strategy will be crucial to get the right products to the right customers on time, instilling trust to create loyal customers.
A smooth and easy return process is vital to creating new and repeat buyers for any business, especially those new to ecommerce.
Regardless of which fulfillment model you currently use, it’s always a good idea to understand the options available so you can make the best decision now – and reevaluate as your needs change in the future. Learn the basics of building an in-house fulfillment model in this guide.