What are mis-shipments costing your business? More than you think

glass jar with many coins spilling out of it

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Remember those exams that looked nothing like the study material? Hours of studying and memorizing all for nothing. Heck, it may as well be written in a different language. Now imagine that feeling when you open a long-awaited delivery. You open the box to find a product that is nothing at all what you ordered.

Complete disappointment.

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How pharmapacks on Amazon made money

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Pharmapacks isn’t your typical ecommerce business. That’s because they don’t have your typical business model. Their entrepreneurial success came from humble beginnings as a retail pharmacy owned by Andrew Vagenas and his four friends in the Bronx and Amazon’s biggest US seller. Self-described as “organized chaos,” owner and co-founder Andrew Vagenas, described the method to their madness in this ABC interview.

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How Asset Tracking Works: Asset Tracking 101

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Asset Tracking Label

Every successful business starts with a framework. An important piece of that framework is a software to increase efficiency, organization, and revenue. Asset tracking is a technical practice covering those areas that many companies housing equipment utilize. Let’s take a look at the basics.

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Common eCommerce Mistakes That Add Up

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commone-ecommerce-mistakes.jpgWhen a unique product idea is pulled out of the hundred other possibles, it’s easy to getcarried away. Names are developed, business plans are thrown together, and a team is assembled. Everything may seem to be coming together seamlessly, but it’s important to remember the little details outside of the big picture.

As part of the Advanced eBay Sellers course, this post is going to outline common eCommerce mistakes that add up if not taken into account from the beginning. It’s all in the details.

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How to Get Better Customer Testimonials

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Word travels fast across the internet and part of a business’ livelihood depends on what customers are saying about them. Today we’re talking about how to get the most from customer testimonials.

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Why We Love Cloud-Based Inventory Management

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I’m going to tell you a story about cloud-based inventory management. About three years ago I loaded up my backpack and left for Ireland with little more than a wallet and camera. By the end of the trip I had stuffed my belly with pasta from Italy and beer from Germany, lips permanently stained red with French wines, a notebook stuffed with train tickets and stories, and a laptop full of pictures.

You may now be wondering how this relates to cloud-based inventory management. As you may, or may not, have guessed, cloud storage is something I probably should’ve considered using to preserve all of these memories and keep them safe. You guessed it. Ten thousand pictures, three months, and some 10,000 miles later… all I had were the memories.

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Ecommerce departments: How to get more from your team

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We often hear the question, “Which departments should exist in a mid-tier eCommerce retail company?” The answer truly depends on size, industry, and product type. However, there are standard ecommerce departments that apply to most eCommerce businesses, and I will outline those basics here.

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Should You Hire Seasonal Staff This Year?

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Peak season is that time of year when your online shop is overwhelmed with orders – and for most eCommerce retailers, that time is rapidly approaching in the form of Black Friday & Cyber Monday. Now the question that arises is: how will you manage the extra load? Make use of your permanent employees by paying overtime, or hire seasonal workers instead to undertake the additional work? Both of these approaches have pros and cons, and knowing them will allow you make a more informed decision.

These are some things to consider when deciding to hire seasonal staff for peak season. 

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